You can leave Verandah whenever you like. This page covers residents, local businesses, and head office logins for Verandah, the village social app.
In the app
Open Verandah and sign in.
Tap Settings on your village home.
Tap Delete my account.
Type DELETE and tap Delete my account for good.
It happens straight away, and you are signed out.
Local businesses and head office
Local business: sign in, open your business desk, and tap Delete my login at the bottom. Any paid plan stops straight away, listings you own come off Beyond the gate, and your login is deleted.
Head office: sign in, open Your agreement on the head office screen, and tap Delete my login. If you are your company’s only head office login, each village’s card plan stops at the end of the period already paid. Add someone else to the head office team first if the villages should keep running.
Without the app
Email hello@verandahapp.com.au from the email address you signed up with, and say which village you live in. Or ask your village office. We delete the account within 30 days, usually much sooner, and write to tell you when it is done.
What is deleted
Your account, name, email and sign-in.
Your Who’s who entry (photo, street, interests).
Your messages, comments, poll votes and room bookings.
Photos you took, and the files behind them.
Family links, and the phones set up for notifications.
What stays
Activities you put on for the village stay on the calendar, without your name. Your village office may keep its own records, such as an attendance list, under its own policies. Anything the law requires us to keep, we keep only as long as it requires.